Adding Channels
You can add channels to manage specific customers and services. Once added, you can either create new customers and services or attach a customer to a channel, in which case, all of the services and SIP Connections created under the customer are attached to the channel.
|
➢
|
To add a customer channel: |
|
1.
|
In the Menu bar, choose Topology and then select Channels. |
|
2.
|
Click Add to add a customer channel. |
|
3.
|
Enter the Name of the channel to manage. |
|
4.
|
Enter the description of the channel. |
|
5.
|
From the drop-down list, select the name of the tenant to which the channel is attached. |
|
6.
|
Enter the Azure Tenant ID of the registered Tenant for the channel on Azure. |
|
7.
|
Attach a tenant logo if required. |
|
8.
|
Enter the Source Email address. |
|
9.
|
Enter the Azure AD Group: Object ID. Channel operators can be assigned to a specific Azure AD Group whose members they are designated to manage. For example, in the Finance Group, the operator "aiLogAdmin" manages only employees in the Finance department. Therefore, when logged in to Live Platform portal, this operator can only view and manage the Finance group employees. The same logic applies for other manages groups for the same tenant. This enables affiliated subsidiary corporations to be managed at the AD Group level under the umbrella of their Parent corporate group managed at the Tenant ID level. |
|
10.
|
Enter the Number of Customers that you wish to manage. |
|
11.
|
Click the Services tab. |
|
12.
|
Select the check box adjacent to the services that you wish to manage. |
You cannot disable support of the Hybrid entities service if there are existing customers attached to a Hybrid service.
|
14.
|
Click the App Registration tab. |
|
15.
|
Enter the White Label FQDN. Channels can request a CCM for white labeling including a Vanity URL and Login Page with Corporate logo. |
|
16.
|
Select the Enable Custom App Registration check box. |
|
17.
|
Configure the following parameters for configuring a Landing page for new customers to join the Channel: |
|
●
|
Security Azure Hostname |
|
●
|
Azure AD Path Type File |